Bells at Killcare - King suite Guest Feedback
Bells at Killcare - deck Guest Feedback
Bells at Killcare - lounge Guest Feedback

Guest Feedback

We love hearing how our guests enjoyed their experience at our property. Everyday we strive to provide quality products and services to each individual guest, at a highly personalised level. Feedback means the world to us and helps us to improve our level of service. Please see below for reviews from past guests of Bells at Killcare and feel free to write your own if you've stayed with us! Leave your feedback here.

We had a wonderful stay at Bells

Dear Karina, Brian and Team, We had a wonderful stay at Bells. It was first and it did not disappoint. Infact you have cleverly managed the website that all our expectations were exceeded when we arrived. We did appreciate the scale and beauty of the gardens. We were blessed with the most magical weather so thoroughly enjoyed our breakfast on the verandah each morning. The cottages are just gorgeous and just perfectly designed with beautiful accessories, especially in the bathroom - your toiletries are fantastic. Please pass on our greatest appreciation to Anna in the SPA. She was fantastic, and after our couples session, I went back for another remedial massage on Sunday which was worth its weight in gold in every way. We have shared your website with many friends here and overseas, as they were keen to know how we celebrated our 10th wedding anniversary (we are both Brits and married in Scotland). One small observation which may be helpful. I had assumed our kitchenette came with a microwave, small hob or oven, and this was a little bit inconvenient as I brought some food for our late arrival on Friday. The only addition I would make is a microwave to all kitchenettes. Many thanks again, and look forward to coming back again soon. Kind regards Joan

Review by Joan Lind (09-May-2012)

Heartfelt 'thank-you'

Hi Jenna, Just wanted to send you and the team a heartfelt 'thank-you' for a most memorable 40th wedding anniversary luncheon. A magical setting where adults and children alike could feel relaxed yet spoiled. The food was delicious, the service excellent - we shall long sing the praises of Bells - a lovely day, thank you to all concerned and we have some beautiful photographs to remind us of our very special day. Kindest regards, Adrienne

Review by Adrienne (01-May-2012)

Deb and the whole team at Bells, Wow

Deb and the whole team at Bells, Wow – funny how a short stay can feel like a holiday – why – Because we were spoiled beyond belief – Thank you all so much A great location, terrific amenities and the food!!!! – well lets say I finally broke the new year resolution – and big time! Deb even down to a card, such attention to niceness. Best wishes all Peter

Review by Peter (05-Apr-2012)

We had a great time

Hi, We had a great time. All of the staff were very helpful. Already told Stefano that the meal was fantastic & the waiting staff top class. Will come again in the future. Terry

Review by Terry (05-Mar-2012)

Check in for some quality relaxing downtime!

Get yourself a leave pass from the kids, and check in for some quality relaxing downtime! We thoroughly enjoyed our mini break at Bells at Killcare, its how I would imagine it be like holidaying in the Hamptons, but better cause its on the doors steps of Sydney! By the looks of on our face and of other guests, I would conclude that everyone who stays at Bells is sure to leave rejuvenated and relaxed. Which speaks highly about the staff and team who manage and maintain this wonderful boutique resort in one of the best hidden destinations just north of Sydney. Thanks again James

Review by James Hayward (10-Jan-2012)

Thank you all from the bottom of my heart

Hi Corinne & Leanne, Head staff unsure of her name she was in charge of the floor this morning and last night & the Chefs...oh and Stefano, Just wanted to thank you all from the bottom of my heart for your efforts and warmth you showed from day dot, my fiancee was thrilled with his surprise and mostly the hand signed cookbook Seasonal Favourites perfectly put together by Manfredi. From the time we stepped into your doors we were greeted with smiles and felt right at home, you all looked after us and our meals were exceptional perfect and left us feeling full and satisfied, what a great meal we are still talking about it now...we also had a scrumptious breakfast which was truly beautiful.. I will also note that the accommodation was beautiful and fresh, the rooms have a nice touch to them and are perfect like the overall place. Thank you once again for all your help in making out stay PERFECT! Hats off to you all. Have a Merry Christmas and Happy New Year can't wait to come back soon been hinting to my fiancee... Monique & Scott

Review by Monique (22-Dec-2011)

I would like to extend to you all a personal thank you

To the Management and Staff of Bells at Killcare, I would like to extend to you all a personal thank you for the experience that Rachel and I had while staying and dining with you over the long weekend. Based on some of the reviews that I have seen and read on Trip Advisor I was a little apprehensive about the 'experience' we would receive. I am pleased to say that from the moment we checked in until our departure nothing was to much trouble. In particular Hayley, her floor staff and the Kitchen need a special mention. Rachel and I can be quite particular when it come to dining, with longer than standard breaks between courses (as dining is an experience with extended conversation) through to some dietary preferences. Not only did we have the degustation menu on the Saturday night but then also on Sunday night with short notice. The second night was enhanced through the thoughtfulness of the staff to realise what we had eaten the night before and develop a different menu. Additionally while we were having a pre diner drink Hayley took the time to explain that unfortunately the restaurant had run out of a particular wine that we enjoyed the night before and due to the long weekend were unable to source more. So thank you once again for a more memorable time that I know we will recall with fondness until we stay with you again. On a separate note I know that Rachel shares my views on this as she have posted a positive review on Trip Advisor. Another email will follow this one to make a reservation for New Years Eve. Regards Anthony

Review by Anthony (10-Oct-2011)

Thank you for a splendid night last Wednesday

Hello, We write to thank you for a splendid night last Wednesday which we spent at Bells at Killcare. There was nothing that we were disappointed in, accommodation, meals and service were first class. Thank you. We would like to say staff impressed us with their friendliness and helpfulness but would like to make special mention of Heidi and Shelley who waited on our table in the restaurant. They are two very pleasant and lovely young ladies and a credit to your establishment. Please pass on our appreciation to them. We would not hesitate in recommending Bells to our friends and do hope one day to return. With our best wishes and sincere thanks. Julie and Perce.

Review by Julie (07-Sep-2011)

Much gratitude to Robyn Hills

Hello... Much gratitude to Robyn Hills who massaged me into seventh heaven today at your new day spa. I’ve been fortunate enough to experience a range of amazing and powerful healing modalities from various indigenous cultures in & awesome places around the world and today’s experience with Robyn at Bells ranked amongst the best of them. Totally world-class, memorable and one I prayed would never stop! Thank you. Kind regards, Bridget.

Review by Bridget (29-Jul-2011)

Just wanted to write and say thank you!

Hi Bells, My partner and I stayed and dined at your hotel the weekend before last and we just wanted to write and say thank you! Your accommodation is superb, the dining exquisite and the service of each Bells Team member exemplary. Thank you for making a difference in boutique accommodation and for raising the standards for your industry. We look forward to coming back soon. Kind regards, Kasey

Review by Kasey Willoughby (20-Mar-2011)

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We strive to provide quality services to each individual guest at a personalised level, your feedback means the world to us and helps us to improve our level of service.