Bells at Killcare - King suite Guest Feedback
Bells at Killcare - deck Guest Feedback
Bells at Killcare - lounge Guest Feedback

Guest Feedback

We love hearing how our guests enjoyed their experience at our property. Everyday we strive to provide quality products and services to each individual guest, at a highly personalised level. Feedback means the world to us and helps us to improve our level of service. Please see below for reviews from past guests of Bells at Killcare and feel free to write your own if you've stayed with us! Leave your feedback here.


Cloud 9

Amazing getaway from the hustle and bustle of Sydney. We feel incredibly relaxed, rejuvenated and have recharged our flat batteries - Thank you! Meg from Guest services was wonderful from the moment we checked in. We truly appreciated the lift back from our coastal walk. Everything was perfect and we left every meal feeling satisfied, relaxed and on cloud 9.

Review by James & Suzie (10-Nov-2018)

Bells Day Spa Signature Kodo Massage

What an amazing experience this was, from the moment we walked in we received the most wonderful service. The massage was fantastic and the therapists were really lovely. Would recommend this to anybody. Thank you day spa!

Review by Charmaine (20-Sep-2018)

Rejuvenating short stay

We received a warm welcome from staff on our return visit & enjoyed a delicious long lunch in the restaurant. The restaurant waitress & sommelier were attentive & considerate & we were treated to complimentary pre-lunch drinks. Was very noisy on the verandah with family groups & young children visiting for Sunday lunch. Our garden villa was beautifully decorated, cosy & comfortable (with enough space to do my yoga) & being movie lovers, we were happy with the on demand video options. We enjoyed an afternoon stroll around the property & visit to the superb local MacMasters & Pretty Beaches, in close proximity to Bells by car. A great option is the pick up service on offer from local bushwalking locations. The retro poolside caravan is a quaint & great addition, offering self-service drinks & snacks on a guest honour system. Being a keen swimmer, I was disappointed that the pool isn’t heated during Spring as well as Summer. Our breakfast experience was good with healthy buffet & hot breakfast options - loved the fresh bread & pastries baked daily on the premises & the gourmet larder selection is a great addition, although we didn’t partake on this stay. Recommend Bells for either a rejuvenating short or longer stay depending on budget. Thanks for having us Bells. 

Review by Fiona (19-Sep-2018)

The most wonderful weekend

Good morning, My husband and I have just spent the most wonderful weekend at Bells. I just wanted to say thank you for making it such a special time for us both. Our stay was comfortable, peaceful and relaxed. The staff went out of their way to make us feel extremely welcome and absolutely nothing was too much trouble. I was incredibly impressed with Dean who seamlessly catered for my gluten-free, vegetarian diet. Every single meal was truly delicious. I have also come away from Bells with the recipe for the best gluten free bread I’ve ever tasted. Thank you! Bells at Killcare is the most beautiful place and I really hope it won’t be too long until we can make a return visit. Many thanks again. With kind regards, Sara

Review by Sara (22-Aug-2018)

Magnificent

I’d like to say a huge thank you for your kind hospitality at Bells on Sunday. The place is gorgeous, the staff 6 star, food and beverages top shelf and the accommodation out of this world. On behalf of my mother as well we’d like to congratulate you and the team on such a magnificent product. Thanks again, Sally

Review by Sally (05-Jun-2018)

Memorable

What a memorable stay at Bells! We loved it. We had the Sneaky Sunday package. This was a gift to me from my children for my 60th birthday last year. The staff were so friendly & helpful & our room (No 11) was outstanding. We loved relaxing around the pool & enjoyed lunch brought to us. Helen at the Day Spa made my experience very memorable. She was so lovely & it was nice to have a chat. By the time I left it was like we were friends. Wendy the therapist was amazing-one of the best massages I've ever had. Our dinner & breakfast of a very high quality. The whole complex had a very peaceful & relaxed feel. Just what us city folk need. We could not fault anything & would love to return some time. Regards Anna C

Review by Anna (20-Mar-2018)

Sneaky Sunday

Last Sunday night we had the pleasure of staying on the "Sneaky Sunday" package. We arrived by ferry and were greeted at Wagstaff Wharf by Kane (the in house maintenence man) He was so helpful and friendly and made us feel so welcome and special from the momet of our arrival. Unfortunately the weather was miserable, so we were not able to really take advantage of all that Bells and the surrounding National park has to offer, but it has given us another reason to return! Our dinner on Sunday night was simply delicious and generous servings which was quite a pleasant surprise. The service everywhere was flawlass and our cabin was absolute spotless and very welcoming. Can't wait to go back!!

Review by Loretta and Will (02-Mar-2018)

Very impressed

Thank you for our wonderful stay at Bells at Killcare. We were very impressed with everything at Bells, especially the friendly, helpful staff, the wonderful food and the high quality accommodation. You helped to make our anniversary a very memorable occasion.

Review by Adam (25-Jan-2018)

Incredible

Hi, Just wanted to say thank you so much for the most incredible stay! We were looking for some R&R pre the arrival of our baby and that’s exactly what we got. The staff were all so lovely, nothing was too much trouble and their advice on the local coastal walks and beaches was really appreciated. We couldn’t have asked for a more peaceful, private and relaxing getaway. The day spa treatments were beautiful and the food was just delicious! Probably the best included breakfast I have had! Thank you again for making our babymoon so wonderful, special thanks to Kate at the front desk... she was so helpful and offered great customer service.

Review by Matthew (08-Jan-2018)

Friendly, happy and knowledgeable staff!

Friendly, happy and knowledgeable staff! Genuine, down to to earth & approachable. Impressed we were welcomed with a 'Happy Anniversary' card. Gorgeous hotel. Everything has been thought through from the garden design to room layout & amenities. Restaurant was exceptional! Service is impeccable. Chef went above & beyond to cater to my dietary requirements - even had my own menu printed!

Review by Mike & Joanne (12-Dec-2017)



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We strive to provide quality services to each individual guest at a personalised level, your feedback means the world to us and helps us to improve our level of service.